Privacy Policy

Effective Date: [10/10/2025]

At AstridTrust, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website, mobile app, and digital banking services.

By accessing or using AstridTrust’s services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information to provide you with a seamless and secure banking experience. This includes:

  • Personal Information: Full name, contact details, date of birth, address, national ID, and other identifying information.

  • Financial Information: Bank account numbers, transaction details, payment methods, and investment records.

  • Technical Information: IP address, browser type, operating system, and usage data for security and analytics.

  • Communication Data: Emails, chat messages, voice notes, and other correspondence with our support team.

2. How We Use Your Information

We use your data to deliver, maintain, and improve our services, including:

  • Managing your account and verifying your identity.

  • Processing transactions such as deposits, withdrawals, and transfers.

  • Enhancing user experience and providing personalized banking recommendations.

  • Sending important notifications, updates, and security alerts.

  • Preventing fraud, unauthorized access, or illegal activity.

  • Complying with legal and regulatory obligations.

3. How We Protect Your Information

Your data security is central to our operations. AstridTrust uses advanced encryption technology, multi-layer authentication, and secure data storage protocols to keep your personal and financial information safe.

Access to sensitive data is restricted to authorized personnel only, and all our systems are continuously monitored to prevent breaches or misuse.

4. Sharing of Information

AstridTrust does not sell or rent your personal information.
We may share data only when necessary:

  • With regulatory authorities to comply with financial laws.

  • With trusted third-party partners (such as payment processors) who assist in providing our services — under strict confidentiality agreements.

  • To protect our users, prevent fraud, and enforce our terms of service.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience, remember preferences, and gather analytics.
You can choose to disable cookies through your browser settings, but some site functions may not work properly as a result.

6. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your data (subject to legal retention requirements).

  • Opt out of promotional communications at any time.

To exercise these rights, contact us via our Support or Contact page.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes stated in this policy or as required by financial regulations and anti-fraud laws.

8. Third-Party Links

Our website or app may contain links to external websites. AstridTrust is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be posted on this page with the effective date clearly stated.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: support@astridtrust.com
📞 Phone: _______________
🌐 Website:  astridtrust.com

AstridTrustYour trusted partner in secure digital banking.